Privacy Statement

Your privacy is important to Prescription Hope, Inc. This privacy statement provides information about the personal information that Prescription Hope, Inc. collects, and the ways in which Prescription Hope Inc. uses that personal information.

Personal Information Collection

Website

Prescription Hope, Inc. may collect and use the following types of personal information:

• Information about your use of this website.
• Information that you provide using for the purpose of registering with the website.
• Information that you provide for the purpose of subscribing to the website services.
• Any other information that you send to Prescription Hope, Inc.

Email

Prescription Hope, Inc. does not send bulk email messages, or spam. We only communicate with our current clients, current vendors, current business partners, Insurance carriers or other parties that have an interest in becoming clients or business partners. We will, on occasion, send all of our clients a group email when special offers, price changes or important issues may arise. If you believe you have received bulk email form us, or have received a suspicious-mail that appears to be fraudulent, please contact us so that we can investigate the matter.

All email messages received from our clients and business partners are kept completely confidential and are never shared with parties outside of Prescription Hope, Inc. without your expressed permission unless required by law enforcement.

When it comes to your health information, you have certain rights

• Get a copy of your health and claims records:
  • You can ask to get a copy of your health and claims records and other health information we have about you, ask us how to do this.
  • We will provide a copy or a summary of your health and claims records, usually within 30 days of your request.


• Ask us to correct health and claims records:
  You can ask us to correct your health and claims records if you think they are incorrect or incomplete, ask us how to do this. We may say “no” to your request, but we will tell you why in writing within 60 days.


• Request confidential communications:
  • You can ask us to contact you in a specific way (for example, home or cell phone) or to send mail to a different address.
  • We will consider all reasonable requests, and must say “yes” if you tell us you would be in danger if we do not.
• Ask us what to limit what we use or share:
  • You can ask us not to use or share certain health information for treatment, payment, or our operations.
  • We are not required to agree to your request, and we may say “no” if it would affect your care.


• Get a list of those with whom we've shared information:
  • You can ask for a list (accounting) of the times we've shared your health information for six years prior to the date you ask, who we shared it with, and why.
  • We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make).


• Get a copy of this privacy notice:
  • You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.


• Choose someone to act for you:
  • If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
  • We will make sure the person has this authority and can act for you before we take any action.


• File a complaint if you feel your rights are violated:
  • You can complain if you feel we have violated your rights by contacting us using the information on the bottom of this page.
  • You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.

We will not retaliate against you for filing a complaint.

Using personal information

Prescription Hope, Inc. may use your personal information to:

• Administer this website.
• Enable your access to and use of the website services.
• Supply to you services that you purchase.
• Send you statements and invoices.
• Collect payments from you
• Send you marketing communications.

Prescription Hope, Inc. is dedicated to protecting your medical information. We are required by law to maintain the privacy of protected health information and to provide you with this Notice of our legal duties and privacy practices with respect to protected health information.

Prescription Hope, Inc. is required by law to abide by the terms of this Notice.

We reserve the right to change the terms of this Notice, making any revision applicable to all the protected health information we maintain. If Prescription Hope, Inc. revises the terms of this Notice it will post a revised notice.

How your medical information will be used and disclosed

Prescription Hope, Inc. will use your medical information as part of rendering our prescription assistance services and functioning as a health enrollment counselor. For example, your medical information may be used by the health care professional assisting you, by the business office, to process your payment for the services rendered and by administrative personnel reviewing the quality and appropriateness of the service you received.

Where the Prescription Hope, Inc. discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use the personal information in accordance with the terms of this privacy statement. In addition to the disclosures reasonably necessary for the purposes identified elsewhere above. Prescription Hope, Inc. may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data

Prescription Hope Inc. will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

Prescription Hope, Inc. will store all the personal information you provide on its secure servers.

Information relating to electronic transactions entered into via this website will be protected by encryption technology.

Updating this statement

Prescription Hope, Inc. may update this privacy policy by posting a new version on this website.

You should check this page occasionally to ensure you are familiar with any changes.

Other Websites

This website contains links to other websites. Prescription Hope, Inc. is not responsible for the privacy policies or practices of any third party.

Contact

If you have any questions about Prescription Hope, Inc.'s treatment of your personal information or it's Privacy Policy you can contact us by: